Jun 10, 2016
Gamification. It sounds like a made-up word; the truth is that it is. But don’t be fooled into thinking that a word celebrating only its fourteenth birthday this year isn’t starting to carry some serious clout in the world of business. “But what does it mean?!” you...
May 11, 2016
Mergers and acquisitions are never far from the headlines. Only today Telefonica’s proposed sale of O2 to CK Hutchison, the owner of Three, has been plastered over the news with the European Commission putting a brake on what would have been the biggest mobile...
Mar 1, 2016
Mobile is everything. Prepare to be assimilated, monitored and connected wirelessly and at high speed. Having returned from Barcelona, the three key themes of this year’s Mobile World Congress appeared to be virtual reality (VR), the Internet of Things (IoT) and 5G....
Feb 8, 2016
Manchester in the 19th Century, picture the scene. You are fortunate enough to be able to travel by train, so arrive at the station to buy your ticket. You complete your purchase and are handed a piece of paper (or card) that verifies your travel details. Manchester,...
Sep 3, 2015
Recent industry chatter has once again raised the topic of owning the customer relationship Vs owning the infrastructure that sits behind the service. I am of course referring to Apple. Sources close to the organisation say the company is privately trialing an MVNO...