The retail loyalty reset: Unlocking value in a post-pandemic world

The retail loyalty reset: Unlocking value in a post-pandemic world

For years, customer loyalty in retail was synonymous with points-based cards, discount vouchers, and generic offers. But the pandemic disrupted everything. Consumer priorities shifted, digital channels surged, and expectations for personalisation reached unprecedented...
Mobile World Congress 24 – the key takeaways

Mobile World Congress 24 – the key takeaways

The mobile industry’s flagship annual conference returned to Barcelona for 2024, with more than 100,000 in-person delegates attending Mobile World Congress 24. The themes of the conference spread right across the sphere of connectivity, but one topic dominated above...
UK Gigabit Broadband and 5G Rollout in Need of More Collaboration

UK Gigabit Broadband and 5G Rollout in Need of More Collaboration

A recent study by the Digital Connectivity Forum (DCF), a leading industry think-tank, suggests that the UK’s deployment of gigabit broadband and 5G mobile networks could be enhanced through better communication, collaboration, and consistency between local...